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Sr. Secretary

Company: Jefferson Center for Mental Health
Location: Wheat Ridge
Posted on: November 22, 2017

Job Description:

Sr. Secretary OverviewTo work at and oversee the operation of the front desk and assist in maintaining the office workflow. This position requires the ability to make strong decisions and supervise situations in the absence of the Site-Manager. Must be able to work at the front desk alone and in a slower paced environment.Responsibilities Excellent customer service and communication skills. Greet and assist clients, visitors and staff. Oversee the operations of the Front Desk. This includes, but is not limited to: ordering supplies, maintaining office appearance, assist with set up for classes and trouble- shooting any concerns. Possess the ability to make decision for the location in the absence of the Site Manager. The ability to work independently in a slower paced environment. Assist front desk team. This may include training and motivating secretarial staff to complete assigned projects. Initiate and maintain effective relations with consumers, peers, staff and the general public exhibiting courtesy, enthusiasm, flexibility and a spirit of cooperation. Timely and thorough response to phone calls, email and other requests. To work collaborate with the MCPN staff and clients. Collaborate with various Jefferson Center program staff to insure a cohesive work environment. Assist with projects as assigned. Work proficiently in Microsoft office; including Outlook Data entry into the Electronic Health Record Schedule client appointments utilizing computerized scheduling. Complete client Intake paperwork Initiate appointment reminder phone contact with consumers. Manage petty cash account. Reconcile co-pay collections daily. Send co-pay to Accounting daily. Answer multiline phone system strategically. Process documents for scanning by Medical Records Department Develop flyers, forms and other correspondence. Produce letters at staff request. Support the Front Office team at various locations by floating to various offices as needed. Attend mandatory meetings, trainings and online training. To be compliant with individual training plan. Maintain a professional business environment in the waiting room, at the front desk and throughout the office. Positively adapt to changes Leading, training and motivating staffOther duties assigned.Qualifications Minimum of a high school diploma (GED) plus 2 years of relevant work experience Demonstrated supervisory experience Past experience and knowledge of secretarial and clerical duties including, but not limited to: Customer Service experience, supervisory experience, Microsoft Office, Outlook, ability to answer multiple telephone lines, cash handling experience, data entry, general bookkeeping including cash reconciliation, filing, and drafting of correspondence Demonstrated ability to multi-task Ability to work as a team player Past experience leading, managing, motivating and training a staff Strong ability to maintain a positive attitude Demonstrated ability to look for and implement time saving methods Demonstrated ability to adapt to a changing work environment Key abilities: Organizational skills Initiative Strong communication skills Dependability Efficiency and Able to work independently Excellent customer service and communication skills BACH_a33d1a Office

Keywords: Jefferson Center for Mental Health, Westminster, Sr. Secretary, Administration, Clerical, Wheat Ridge, Colorado

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